OUR CORE VALUES

Our core values are at the heart of everything we do and expresses what is most important about the work we do in spirit and in action.

TRUST: Trust is crucial in building and maintaining strong relationships with our clients.  When clients trust us as their care provider they are likely to feel comfortable communicating their needs.  We believe we must consistently provide reliable and high-quality services, demonstrate honesty and integrity as well as transparency. Building long term relationships based on mutual trust and respect.

RESPECT: Respect is a fundamental value that involves treating others with dignity, kindness and empathy. We respect everyone's rights, choices and views of everyone. 

CONSISTENCY: We believe consistency is the foundation of our client's care.  We believe that our clients need the same caregiver on a daily basis to ensure a seamless and confident care experience. This means that there is no stress for the client to explain their care to a new person on a daily basis.

INTEGRITY: We always do the right thing. We believe being honest and ethical at all times.

DIVERSITY: We recognize the differences and uniqueness of individuals including but not limited to race, ethnicity, gender, age, religion and abilities.

COMPASSION: We emphasize empathy, understanding, and kindness towards our clients. Not only do we attend to they physical needs of clients but we also prioritize their emotional well-being, offering companionship, comfort, and reassurance.  We empathize with family members who maybe going through emotional stress or uncertainty by involving families in the care process and providing emotional support,  we can alleviate some of the burdens and anxieties experienced by the entire family.

EXCELLENCE: We deliver high-quality care and services that meet or exceed the expectations and needs of the clients and their families. Excellence entails providing professional and skilled caregivers that provides the safety, well-being, and comfort of clients.  This includes adherence to best practices, evidence-based care, and compliance with relevant regulations and standards.  We value to actively seek feedback from our clients and their families.